Fixed-price digital improvement service
Business Process Automation Review
A fixed-price review of one repetitive business process to identify where technology can remove manual work, reduce errors, speed up decisions or improve customer communication.
Current process
- Steps and hand-offs
- Systems, spreadsheets and databases
- Manual decisions
- Repeated data entry
- Bottlenecks and failure points
Future process
- Automation opportunities
- APIs and integrations
- Security and access
- Exceptions requiring human review
- Recommended architecture
Standard scope
£1,250 fixed price5 working days
One clearly defined business process. Complex legacy systems, undocumented integrations or multi-department programmes may require additional discovery.
A real automation example: ReviewsBlender
ReviewsBlender is an operational-intelligence system I developed around a repetitive management problem: businesses receive customer feedback across multiple platforms and languages, but manually reading, categorising, comparing and turning that feedback into actions takes substantial time.
The workflow verifies review sources, analyses feedback across platforms and languages, identifies recurring operational issues, ranks actionable improvements, produces concise intelligence reports and can generate ready-to-use review responses. The monitoring version repeats this process weekly for each business.
This illustrates the kind of process automation I look for: multiple repetitive inputs, repeatable analysis, clear outputs, predictable decisions and a need for human validation at the right points — rather than attempting to automate judgement blindly.
What you receive
- Current-process map
- Proposed future-process map
- Recommended solution architecture
- Likely time-saving and operational benefits
- Dependencies, constraints and risks
- Implementation options
- Fixed-price implementation proposal where appropriate
Processes that are often worth examining
Quoting, fulfilment, reporting, approvals, order processing, document creation, notifications, status updates, customer communication, review analysis, data transfer between systems and spreadsheet-heavy administration are common candidates.
Frequently asked questions
Common questions
Do I need to replace my existing software?
Usually not. The review first considers whether existing systems can be integrated, extended or used more effectively before recommending replacement.
What if one step cannot be automated?
That is normal. Good automation keeps human review where judgement, exceptions, compliance or risk require it.
Can you build the automation afterwards?
Yes where the proposed architecture and technologies are suitable. Larger or specialist implementations can also be delivered through your team or other specialists under my direction.
Not sure whether this is the right starting point?
Book a convenient 30-minute introductory call to briefly discuss the outcome you want, what is getting in the way and whether this is the right service to start with.